Politique de confidentialité

Algo Bert Fashion (“l'entreprise”, “nous”, “notre” ou “nos”) respecte votre vie privée et s'engage à protéger vos informations personnelles. La présente politique de confidentialité explique comment nous recueillons, utilisons, divulguons et protégeons vos informations lorsque vous visitez notre site web (algobertfashion.com) ou utilisez nos services de fabrication de vêtements.

Veuillez lire attentivement la présente politique de confidentialité. En accédant à notre site web ou en utilisant nos services, vous acceptez la collecte et l'utilisation d'informations conformément à cette politique.

Si vous n'acceptez pas les termes de la présente politique de confidentialité, veuillez ne pas accéder au site web ou utiliser nos services.

1. Les informations que nous collectons

Nous recueillons des informations que vous nous fournissez directement, des informations collectées automatiquement et des informations provenant de sources tierces.

1.1 Informations personnelles que vous fournissez

Lorsque vous utilisez notre site web ou nos services, vous pouvez nous fournir des informations :

Informations de contact :

• Nom complet
• Nom de l'entreprise
• Adresse électronique
• Numéro de téléphone (y compris WhatsApp)
• Adresse physique
• Pays

Informations sur l'entreprise :

• Type d'entreprise
• URL du site web
• Profils des médias sociaux
• Numéro d'identification fiscale (si nécessaire)

Informations sur les commandes et les projets :

• Conception et spécifications des produits
• Packs techniques et illustrations
• Quantités commandées et préférences
• Adresses d'expédition
• Informations sur le paiement

Informations sur la communication :

• Courriels, messages et correspondance
• Soumission de formulaires de demande de renseignements
• Retour d'information et examens

1.2 Informations collectées automatiquement

Lorsque vous visitez notre site web, nous recueillons automatiquement certaines informations :

Informations sur l'appareil et le navigateur :

• Adresse IP
• Type et version du navigateur
• Système d'exploitation
• Type d'appareil (bureau, mobile, tablette)
• Résolution de l'écran

Informations sur l'utilisation :

• Pages visitées
• Temps passé sur les pages
• Liens cliqués
• Site web de référence
• Date et heure des visites

Informations sur l'emplacement :

• Localisation géographique générale basée sur l'adresse IP
• Pays et ville (approximatif)

1.3 Informations provenant de tiers

Nous pouvons recevoir des informations vous concernant de la part de

• Partenaires commerciaux et recommandations
• Plateformes de médias sociaux (si vous y interagissez avec nous)
• Fournisseurs d'analyses
• Partenaires marketing

2. Comment nous collectons les informations

We collect information through:

2.1 Direct Interactions

• When you fill out our contact or inquiry form
• When you request a quote
• When you place an order
• When you communicate with us via email, phone, or WhatsApp
• When you subscribe to our newsletter
• When you leave comments on our blog

2.2 Automated Technologies

• Cookies (see Section 5)
• Web beacons and pixels
• Log files
• Analytics tools

2.3 Third-Party Sources

• Social media platforms
• Business directories
• Trade shows and industry events
• Referrals from other clients

3. Comment nous utilisons vos informations

We use your information for the following purposes:

3.1 To Provide Our Services

• Process and fulfill your orders
• Communicate about your projects
• Provide quotes and proposals
• Manage production and shipping
• Send order updates and tracking information
• Provide customer support

3.2 To Communicate With You

• Respond to inquiries and requests
• Send important notices about our services
• Provide information you request
• Send newsletters and marketing communications (with your consent)
• Notify you of changes to our services or policies

3.3 To Improve Our Services

• Analyze website usage and trends
• Understand customer preferences
• Improve our website and user experience
• Develop new products and services
• Conduct research and analysis

3.4 For Business Operations

• Process payments and transactions
• Maintain business records
• Comply with legal obligations
• Protect against fraud and unauthorized transactions
• Enforce our terms and conditions

3.5 For Marketing (With Your Consent)

• Send promotional emails and newsletters
• Show relevant advertisements
• Conduct surveys and collect feedback
• Personalize your experience

You can opt out of marketing communications at any time (see Section 10).

4. Partage des informations

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with trusted third parties who help us operate our business:

These providers are contractually obligated to protect your information and use it only for specified purposes.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or control of your personal information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Court orders or legal processes
• Government or regulatory requests
• To protect our rights, property, or safety
• To protect the rights, property, or safety of others
• To detect and prevent fraud or security issues

4.4 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

4.5 Aggregated or Anonymized Data

We may share aggregated or anonymized information that cannot reasonably be used to identify you.

5. Cookies et technologies de suivi

5.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences and improve your experience.

5.2 Types of Cookies We Use

5.3 Specific Cookies We Use

Essential Cookies:

• Session cookies for website functionality
• Security cookies for protection

Analytics Cookies:

• Google Analytics (_ga, _gid, _gat)
• Used to collect anonymous usage statistics

Third-Party Cookies:

• Social media plugins (Facebook, Instagram, LinkedIn)
• WhatsApp chat widget
• Embedded content from other sites

5.4 Managing Cookies

You can control and manage cookies through your browser settings:

• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Options → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Edge: Settings → Cookies and Site Permissions

Please note that disabling certain cookies may affect website functionality.

5.5 Do Not Track

Some browsers offer a “Do Not Track” feature. Our website does not currently respond to Do Not Track signals, but you can use the cookie management options above.

6. Services de tiers

Our website uses the following third-party services:

6.1 Analytics

Google Analytics

• Purpose: Analyze website traffic and usage
• Data collected: Pages visited, time on site, location, device info
• Privacy Policy: https://policies.google.com/privacy

6.2 Communication

WhatsApp Business

• Purpose: Customer communication
• Data collected: Phone number, messages, profile info
• Privacy Policy: https://www.whatsapp.com/legal/privacy-policy

Contact Form 7 / WPForms

• Purpose: Collect inquiry form submissions
• Data collected: Information you submit in forms
• Data stored on our servers

6.3 Hosting

Hostinger

• Purpose: Website hosting
• Data collected: Server logs, IP addresses
• Privacy Policy: https://www.hostinger.com/privacy-policy

6.4 Email Services

[Your Email Service Provider]

• Purpose: Send newsletters and communications
• Data collected: Email address, name, engagement data
• You can unsubscribe at any time

6.5 Social Media

If you interact with us on social media platforms, please refer to their respective privacy policies:

• Facebook: https://www.facebook.com/privacy/policy
• Instagram: https://help.instagram.com/519522125107875
• LinkedIn: https://www.linkedin.com/legal/privacy-policy

7. Stockage et sécurité des données

7.1 Data Storage

Your information is stored on:

• Secure servers provided by our hosting provider
• Cloud services with industry-standard security
• Local business systems with access controls

7.2 Security Measures

We implement appropriate security measures to protect your information:

Technical Measures:

• SSL/TLS encryption for data transmission
• Secure HTTPS connection
• Firewall protection
• Regular security updates
• Encrypted data storage

Organizational Measures:

• Limited access to personal information
• Employee confidentiality agreements
• Regular security training
• Access controls and authentication

7.3 Security Limitations

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7.4 Breach Notification

In the event of a data breach that affects your personal information, we will:

• Notify affected individuals as required by law
• Take steps to mitigate harm
• Investigate and address the cause
• Implement measures to prevent future breaches

8. Transferts internationaux de données

8.1 Location of Processing

Algo Bert Fashion is based in Guangzhou, China. Your information may be processed in:

• China (where we are located)
• Countries where our service providers operate
• Countries where our production partners are located

8.2 Data Transfer Safeguards

When transferring data internationally, we implement appropriate safeguards:

• Contractual clauses with service providers
• Data processing agreements
• Security measures as described in Section 7

8.3 European Users

If you are located in the European Economic Area (EEA), please note that China is not recognized by the European Commission as providing adequate data protection. By using our services, you consent to the transfer of your information to China, subject to the safeguards we have in place.

9. Conservation des données

9.1 Retention Periods

We retain your information for as long as necessary to:

9.2 Deletion

When information is no longer needed, we will:

• Securely delete or anonymize data
• Remove data from active systems
• Ensure backup deletion in accordance with retention schedules

9.3 Retention Exceptions

We may retain information longer if required by:

• Legal obligations
• Regulatory requirements
• Ongoing disputes or litigation
• Legitimate business interests

10. Vos droits en matière de protection de la vie privée

Depending on your location, you may have the following rights:

10.1 Right to Access

You can request a copy of the personal information we hold about you.

10.2 Right to Rectification

You can request that we correct inaccurate or incomplete information.

10.3 Right to Deletion

You can request that we delete your personal information, subject to legal obligations.

10.4 Right to Restrict Processing

You can request that we limit how we use your information.

10.5 Right to Data Portability

You can request your data in a structured, commonly used format.

10.6 Right to Object

You can object to certain types of processing, including direct marketing.

10.7 Right to Withdraw Consent

Where we rely on consent, you can withdraw it at any time.

10.8 How to Exercise Your Rights

To exercise any of these rights, contact us at:

📧 Email: privacy@algobertfashion.com

📧 Alternative: info@algobertfashion.com

We will respond to your request within 30 days.

10.9 Opt-Out of Marketing

To stop receiving marketing communications:

• Click “Unsubscribe” in any marketing email
• Email us at info@algobertfashion.com
• Contact us via WhatsApp

Note: You will still receive transactional communications about your orders.

11. Droits GDPR (utilisateurs européens)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

11.1 Legal Basis for Processing

We process your data based on:

11.2 Your GDPR Rights

In addition to rights in Section 10, you have the right to:

• Lodge a complaint with your local Data Protection Authority
• Object to automated decision-making (we do not use automated decision-making)
• Receive clear information about how your data is used

11.3 Data Protection Authority

If you believe we have not handled your data correctly, you can contact your local Data Protection Authority. A list is available at: https://edpb.europa.eu/about-edpb/board/members_en

11.4 Our Representative

For GDPR-related matters, you can contact us at:

📧 Email: info@algobertfashion.com

12. Droits de la CCPA (utilisateurs californiens)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

12.1 Your CCPA Rights

• Right to Know: You can request what personal information we collect, use, and disclose.
• Right to Delete: You can request deletion of your personal information.
• Right to Opt-Out: You can opt out of the sale of your personal information (we do not sell personal information).
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

12.2 Categories of Information Collected

In the past 12 months, we have collected:

12.3 Information Sharing

We do not sell personal information. We share information with service providers as described in Section 4.

12.4 How to Exercise CCPA Rights

Submit a request via:

📧 Email: info@algobertfashion.com

We will verify your identity before processing your request.

13. Vie privée des enfants

13.1 Age Restriction

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

13.2 Parental Notice

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to delete the information.

14. Liens vers d'autres sites web

14.1 Third-Party Links

Our website may contain links to third-party websites, including:

• Social media platforms
• Partner websites
• Industry resources
• Reference materials

14.2 No Responsibility

We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policies of any website you visit.

14.3 Social Media

If you share our content on social media, please review that platform’s privacy policy regarding how your information is used.

15. Modifications de la présente politique de protection de la vie privée

15.1 Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

15.2 Notification

For significant changes, we will:

• Post a notice on our website
• Send an email to active clients
• Update the “Last Updated” date

15.3 Review

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15.4 Acceptance

Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Privacy Policy.

16. Nous contacter

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Algo Bert Fashion

📧 Privacy Inquiries: info@algobertfashion.com

📧 General Inquiries: info@algobertfashion.com

📱 WhatsApp: +86 18127143031

🌐 Website: www.algobertfashion.com

📍 Location: Guangzhou, Guangdong, Chine

Response Time: We aim to respond to all privacy-related inquiries within 30 days.

For Terms & Conditions, please refer to Terms & Conditions page